CAI-PAN UK Privacy Policy

Our website address is: https://caipan.co.uk Liquid Dispenser UK is a division of CAI-PAN UK

CAI-PAN UK / Liquid Dispenser UK
23 Croftgate
Preston
PR2 8LS

Tel: 07966 347916

OVERIEW

CAI-PAN UK cares about your privacy. All information remains confidential. We do not disclose buyer’s information to any third parties. We will only use the information that we collect about you lawfully, in accordance with the Data protection Act 1998. We only collect information for the following two reasons: firstly, to process your order, and secondly, to provide you with the best possible service. We will not e-mail you in the future and we will not pass on your e-mail address to other organisations unless you have given your consent. The information we collect about you includes: your name, address, telephone number, email address, account details. All information on our website is SSL encrypted and adds another layer of protection for your data.

Our contact forms do not store your data and only act as a forwarding service to our Microsoft Exchange email client. Our online store will hold customer data for 1 month to allow us to process the order and deal with any issues that may arise from that process. After 1 month customer data will be deleted from the online shop.

We will never collect sensitive information about you without your explicit consent. The information we hold is to the best of our ability accurate and based solely upon information we receive from you and it remains as up to date as it can be. You can check what information we hold about you by emailing us at sales@caipan.co.uk. We will delete or correct any inaccuracies promptly. If you do give us personal information, either by filling out an order form or using the contact form, then you can be assured that this information will only ever be used in the way that you specify. If you have any comments/questions about privacy, please send us an email using the contact form on the contact us page of this website.

GENERAL

Your privacy is important to us. This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you whether you upload information to our Website, download it, or are merely visiting our Website. However, please note that we are not responsible for any use of your personal information you provide to third party websites that may be accessed via this website. You will therefore need to review the privacy policy of any third party websites that you use.

USE OF PERSONAL INFORMATION

We may use your information to process your service requests, such as processing your order or by replying to a message you may have sent on our website contact forms. Contact submission data is not stored on our website. Customer data stored in our online store is kept for 1 month to allow us to process your order and deal with any problems that may arise with that process. After 1 month your personal data will be deleted from the online store.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

COLLECTION OF PERSONAL INFORMATION

When you use this website you may be asked for personally identifiable information such as your name, address, date of birth, email address, telephone number. By giving us such information you will need to consent to our using it in the manner described in this policy.

You may withdraw your consent at any time by emailing us at sales@caipan.co.uk and we will return or destroy your personal information within 5 days of receipt of your withdrawal of consent.

Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.

If you leave a comment on our site you may opt in to saving your name, e-mail address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

An anonymised string created from your e-mail address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

INTERMEDIARIES

If you are acting as an intermediary by submitting someone else’s personal information, you must ensure that you have obtained their express consent to upload such personal information onto this website for the purposes set out in this Privacy Policy.

DISCLOSURE OF PERSONAL INFORMATION

We may provide information about you to our employees and agents in order to administer any accounts, products and services provided to you by Liquid Dispenser UK.

We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law. Should you breach our terms and conditions or terms of use or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. Any disclosure of personal information will be strictly controlled and made fully in accordance with current UK legislation, in particular the UK Data Protection Act 1998 (the Act).

RIGHT TO ACCESS YOUR PERSONAL INFORMATION

The Act gives you the right to access information held about you. You can obtain access to your personal information held by us by emailing sales@caipan.co.uk

COOKIES

We may create and access cookies (a piece of information which is stored on your computer and allows us to identify if you have visited the site before) on your PC. Third party advertisers may also create and access cookies, which will be subject to their privacy policies – we accept no responsibility or liability for the use of such third parties’ cookies. If you do not wish cookies to be placed on your PC, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. However, please note, permanently disabling cookies in your browser may hinder your use of our website as well as other websites and interactive services.

SECURITY

All account information is password protected. Where appropriate we use industry standard SSL encryption to protect data transmission. All security on our websites is treated seriously and reviewed by our security & abuse team on a regular basis.

We also undertake security steps, including extensive use of SSL technology, on our back end systems that store customer account information.

Our website deploys security plugins that helps protects against hackers. Please see Ithemes security below for more information.

At Liquid Dispenser UK we take security very seriously and make purchasing our products online as safe as shopping at any other store. Your browser will go into secure mode before you enter any personal or payment details. You can check that you are shopping in a secure environment by looking for either a locked padlock or a key icon in the grey bar at the bottom of your screen or for the when the address bar goes green. Being in ‘secure mode’ means that all of your details are encrypted to help keep them secure. Encryption creates billions of code combinations to protect each transaction made on our site, so your details cannot be viewed by anyone else using the Internet. If you are using one of the more recent browser versions, our site supports 256 bit encryption and therefore keeps your details as safe as possible at all times.

We only accept payments which are placed using Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an insecure connection. No credit or debit card details are stored on our servers as all payments are completed off site, securely by PayPal.

If you have any further concerns about security, please email sales@caipan.co.uk

iTHEMES SECURITY

What personal data we collect and why we collect it:

Cookies

Visiting the login page sets a temporary cookie that aids compatibility with some alternate login methods. This cookie contains no personal data and expires after 1 hour.

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 14 days.

Who we share your data with

This site is scanned for potential malware and vulnerabilities by Sucuri’s SiteCheck. We do not send personal information to Sucuri; however, Sucuri could find personal information posted publicly (such as in comments) during their scan. For more details, please see Sucuri’s privacy policy.

How long we retain your data

Security logs are retained for 14 days.

Where we send your data

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For privacy policy details, please see the iThemes Privacy Policy.

POLICY CHANGES

Changes in this policy will be posted on our Website. You are advised to check our website regularly to view our most recent privacy policy.